Stephen M Munro

About me:

• Developed and executed a business plan to move a software company specializing in ERP software for the Office Products industry into the emerging Managed Print market.  This imitative was so successful that the company now enjoys a virtually uncontested leadership position in the OP Dealer Managed Print space.  Executed a Managed Print pilot program that generated $300,000 in net new revenue for the company in less than 60 days.

• Built and launched an e-commerce business for a niche power sports market.  A highly innovative launch strategy propelled the e-store to a market leadership position generating mid-six figure sales revenue in less than three months.  

• For an international Content Engineering software company, repositioned the business from “tool maker” to “solutions provider” while implementing a new sales methodology and developing key domestic and international partners.  Rebuilt the sales organization and implemented a revised go-to-market strategy that drove revenues to 191% over the same period in 2003.  As well, negotiated Corporate Enterprise License and Services agreements with The Boeing Company.

• At a leading equipment-centric CRM company, built a sales and marketing organization that increased sales by over 100% four years running.  For the same organization, personally developed and closed the three largest accounts in the company’s history.

• Developed a VAR channel that contributed 60% of revenue and was instrumental in significantly growing the overall business. 

• Created a medium-term business plan for a growing CRM systems supplier to secure investment of $4M in Venture Capital placements.

• Built and executed a go-to-market strategy for a second-generation e-CRM product suite that catapulted the business from start-up to established player in its market segment in less than 6 months.

• Managed a business centre for a major international systems integrator that consistently produced the highest level of profitability in the company’s Canadian “product-based” operations.

• Vision – Visualises opportunities and articulates bullet-proof plans for execution
• Execution – Applies agility and creativity to consistently achieve revenue and profit objectives
• Commitment - Demonstrates uncompromised ethics and commitment to “the big picture”
• Management – Optimizes all available resources to meet or exceed objectives
• Leadership – Nurtures and motivates to extract the full potential of teams
• Teamwork – Exploits strategic alliances to accelerate market share

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