About me: KaTom has been in business for more than 21 years. During this time, we have found that the best form of advertising is "word of mouth" and that a happy customer will often become a return customer. With this in mind, we strive to provide the best customer service available in hopes that our customers will have a positive experience and tell other about their interaction with KaTom.
We offer 3 ways to order with us: phone, fax, or online. All online orders receive the same meticulous attention to detail and personal service that our phone and fax orders have received for the past 21 years.
Our friendly and knowledgeable customer service staff will be glad to assist you with all orders, questions, or concerns that you have. Please feel free to contact us Monday - Friday from 8am - 8pm Eastern Standard Time at 800-541-8683 or fax us at 800-821-9130. We can be reached by email 24 hours a day at info@katom.com. KaTom prides itself with not utilizing automated telephone services throughout the day, so you should always expect to be greeted by a trained professional, not a recording, and in a timely manner (we try our best to answer on the first ring!).
We are also pleased to announce two new features to our site, Live Chat and the KaTom Restaurant Supply Blog. A live chat operator is standing by during normal business hours to assist internet customers, while our blog can be accessed 24 hours a day.
Price
KaTom strives to provide the most aggressive pricing in the industry and is constantly looking for buying opportunities that will allow us to offer customers additional savings. Should you find any exact product at a lower price, please let us know for possible price matching!
Selection
KaTom stocks thousands of products in our warehouse, which can be shipped within 24 hours!
Our long term relationship with manufacturers provides us with leverage to achieve lower prices, which are passed on to you, the customer. We carry more than 25,000 products online with additional products being added every week. If you cannot find what you are searching for on KaTom.com, please contact us so we can assist you!
Who I'd like to meet: KaTom would like to meet anyone in the restaurant industry. We encourage chefs, business owners, reps, and anyone else affiliated with the business to add us!
While Coco was outside this morning inspecting the security and integrity of the building parameter, her little feet got soaked by the morning dew. Suddenly it dawned on us that we had just installed two new Dyson AirBlades hand dryers in our bathrooms. Curious how she would react to the noise, we thought it would be the perfect opportunity to see Coco's reaction to the new unit. Surprisingly, it didn't seem to upset her and dried her little paws just great. Awwwwww!
KaTom
