ABOUT US:
Serenity Insurance began as a unique insurance agency primarily focused on serving the specialized insurance needs for drivers with alcohol related offenses. Mr. Thomas A. Black, the founder and CEO of Serenity Insurance has over 30 years experience in the insurance business. Mr. Black believes that when people make a serious mistake and get an alcohol related offense they need an insurance agency that understands what is involved from society’s point of view as well as from the offenders point of view. Serenity Insurance helps people get back on their feet by acting as a resource for answers related to SR22 insurance and providing affordable insurance. Serenity now serves 47 states and is now also providing insurance quotes for Cheap Auto Insurance online as well as by phone or live chat with an agent. Serenity is committed to treating all people with dignity and respect while maintaining complete confidentiality.
Serenity works very closely with Alcohol Treatment centers supporting their efforts to get offenders back on their feet as contributing members of society as quickly as possible.
..
I'm from Spokane, WA, and I really love the Pacific Northwest. With all of the outdoor activities like camping, hiking, bicycling and disc golf (not to mention snowboarding and ice fishing when it's winter,) there are few places that rival our area in my opinion. I just got a new motorcycle, a Suzuki SV-650 that I cannot ride enough, it's definitely my favorite new hobby! I head out the back roads and end up miles from home without knowing where I'm going and then I find my way back, it's very liberating.
I've been working for Serenity Group Insurance for several years and really enjoy my job. There's nothing like helping someone who needs some guidance in a situation they haven't been in before. I specialize in SR-22 policies for people who got in trouble and need to get back on their feet, or behind the wheel I should say. I know the ins and outs of the insurance part, and I empathize with clients who just want a friendly but professional agent to walk them through the maze that is the Department of Motor Vehicles!
I earn my living through referrals so if you feel I've done a good job I'd really appreciate letting friends/family or acquaintances know about me. I can also insure the average "Joe" who doesn't need SR-22. It only takes a few minutes to "whip up" a quote to see if we're competitive
Shawn from California said, "Thank you Steve for looking out for me. Following up on these little details can help out with a lot of things. I really appreciate it...Thanks"
Hope you all have a fantastic weekend! Glad to see I'm movin on up the top friends list! As many referrals as you guys get from me, it only makes perfect sense ;)
Elizabeth from Iowa said: "Kevin is extremely personable, professional, and a please to work with. I never expected to "enjoy" purchasing auto insurance. Thank you! I would most definitely recommend your agency to a friend. "
Thanks again for your help. It was very much appreciated. Also, if your managers grade performance on customer SATS (satisfaction scores), please show them this email. You were 100% today. Awesome.
Neill from California said, "Thank you all very much for my birthday wishes, and thanks to Will and everyone at Serenity for dealing so well with my insurance . "
Bill from Huntington Beach said, "Thank you so very much for your help through this trying time. You have made this situation bearable for me and I am much relieved that I'm able to get my license back and drive again. "
Brad and Sarah from missouri said, "Thank you for everything. I wanted to let you know what an amazing employee you have in Taylor, she has been so helpful going above and beyond to help us.. She is a real asset. Yours Truely, Brad and Sarah"
Jessie from Vermont said, "Hello Alex,Yes, I have received all my paperwork including the ID cards. I have been extremely impressed with the service I’ve received from Serenity and Progressive.
Terri from Virginia said, "I wanted to tell you how incredibly helpful and courteous Mr. Ben Schultz was during my transaction today while buying my auto and motorcycle policies. He was patient, informative, and very timely with his responses not only during the online session, but with his follow-up in providing me with the insurance documentation.
He has definitely given me a great first impression of your company. "
so kevin is the bomb!! he is a nice guy who can get you a great deal on ins. i never thought that my ins. agent would become such a good friend! i will send all my friends and family to this guy!! awsome coustomer service thanks again bro!
Patrick from Arizona said, "Hey, I wanted to thank you for your help Paul! I was really stressed out about this whole situation, and it all worked out fine. I'm glad everything got resolved, thank you very much.
Michelle from Texas said, "I want to thank you so very much for all your hard work. I know I was not the easiest person to deal with and stayed confused most of the time. Again, thank you so much. I appreciate your patience and professionalism. "
Kyle from Washington State said, "The help that I received was great! If I had any questions your agent gave me the answer right away. I've never come across the help and courtesy that I received from your agent. Thank you for your help and the customer service that was received."
