THE HARDY SHOW

..THE HARDY SHOW FAQ..

Do I have to pay to view the Hardy Show episodes?
A: Yes you must pay to be able to view all our episodes...

How do I join The Hardy Show to view the episodes?
A: To join and become a paying member to view all our episodes all you have to do is click where is says "not a member yet? join today" on the right hand side of the main website. Fill out all the information, make your payment through PayPal and you are ready to go. (This membership should also give you access to our lounge/message board)

How much does it cost to be a member?
A: It costs $4.99 for our Platnium, $9.99 for our Ultimate. It is recurring payments and will come out once a month on your PayPal account. You can cancel at any time. We also have a PPV section that is $3.99 for 24 hours.

What is the difference between Platnium, Ultimate and the Pay Per View memberships?
A: Platnium membership is the last 3 current seasons (meaning the current season we are on plus the 2 before that). Ultimate membership is access to all b-rolls and all seasons we have available. Pay Per View is a 24 hour membership to the special episodes we put in that section.
Is PayPal the only form of payment to view the show?
A: Yes. PayPal is the only payment system we accept.

How do I log in to view the show?
A: The fastest and easiest way to log in and view the area you have purchased is to click on the button on the right hand side of the main site that you have purchased. For example if you have the Ultimate package click on Ultimate. It will then take you to a log in area, put in your log in information and click log in. The videos will then show up for you..

When can we expect to see new episodes of the the Hardy Show available on the site?
A:New episodes of the Hardy Show are usually made available on the site every two weeks.

When do PPV episodes come out to view?
A:At the moment we have no set time as to when these come out. They will vary and we will post about them when they are available.
I am a free member and want to upgrade to paying membership or once had a paying membership and would like to view the show again. How do I handle that?
A: Go to the main site and click on "Members" on the left hand side of the main site. You then have to log in. Once you log in you will see your information. Go to the drop down box and choose to order the Hardy Show. Then click on the "order" button. You will then be redirected to the PayPal page to log in and make payment.

I'm signed up, I've paid but it will not let me log in. What do I do?
A: We always suggest that your browser is update to date. Be sure to clear out all your cookies and your history on your browser. Close it out and then open it again. Then try to log in again. This should help for all problems like this.

I'm logged in and an episode won't play. What can be done?
A: If this happens please let us know about this. Email Tamran and tell her which episode is not working properly. Also be sure that your flash player is update.

How do I cancel my membership?
A: If you decide to cancel go to the main website and on the left hand side click on "Members". You will then be asked to log in. Once you are logged in you will be taken to your information page. You will see where your payments have been made and the dates. Under the most recent payment you will see the word "CANCEL", click on that and it will redirect you to log into PayPal to finish the cancellation process.

If you still need further help contact Tamran on this matter.

What is the free (Gold) membership?
A: The free membership or Gold Membership is so that you can access our message board. Just click on "not a member yet? join today" on the right hand side of the site and choose "Gold Membership" on the form and fill in your information. You should get an email to confirm signing up. Be sure to check your junk/bulk folder for this email. Sometimes the mail server will send it there.

I'm a free member but I can't log in. What do I do?
A: In order to log into the message board you CANNOT log in at the top of the page. That area is for our paying members only. To log into the board click on "lounge" scroll to the bottom of the page and log in. (Please make sure that your browser is up to date and that you clear out all your cookies and history)

Who do I contact if I have any problems or questions?
A: Please contact Tamran at tam.ths@hotmail.com