興趣
一般
The Voice of Your Customer is a minority owned marketing firm in Cincinnati, Ohio, that assists clients to penetrate niche markets using surveys, focus groups, secret shopping, customer service training and media campaigns. The firm is headquartered in the Walnut Hills community of Cincinnati, Ohio, with employees and subcontractors in the US, Latin America and Africa.
What's New @ The Voice of Your Customer
• Recent Press Releases
• Participate in research projects!
• Find college scholarship information
• Jobs at the Voice of Your Customer
Contacting The Voice of Your Customer
• 513-281-3228
• Email
• Website
• Map & Directions
Our Other Websites
• Wordpress Blog
• Facebook
• Twitter
• LinkedIn
• YouTube
狀態及心情
-
於 2009/11/21。
Crystal L Kendrick, President the only way to predict the future is to create it. Let's get it started!
心情： 興奮
最新部落文章
- 2009/10/23 http://ckendrick1.wordpress.com/2009/10/22/two-local-minority-owned-businesses-in-the-running-f
- 2009/9/6 http://ckendrick1.wordpress.com/2009/09/06/finding-difference-in-the-sameness-era/
- 2009/8/22 The Voice of Your Customer| Scholarships College | Women Minorities
- 2009/8/22 Marketing Firm Offers Business Training to Cincinnati Youth
- 2009/8/22 Marketing Firm Offers Business Training to Cincinnati Youth
自我介紹
關於我：
The Voice of Your Customer is a privately owned marketing firm and is certified as a small, minority owned, woman owned and disadvantaged business. Crystal L. Kendrick, President of The Voice of Your Customer, has more than 20 years of sales, client service and marketing experience and has held leadership positions at three corporations. Crystal holds a BBA from Temple (PA) University and an MBA from Northern Kentucky University. Crystal is also trained in project management; Six Sigma improvement processes.Services:
Focus Groups, In-Depth Interviews, Secret Shopping, Mock Juries, Online Research, Discrimination testing, Marketing Campaigns, Customer Service Training.
Company history:
The Voice of Your Customer was founded in 2005, primarily as a secret shopping company designed to assist small businesses to improve customer service. The company soon expanded the secret shopping services to include telephone/audio/video recordings, website assessments and observations of services provided by home improvement technicians, mechanics and other skilled tradespersons. The company also transitioned the secret shopping services to include audits, compliance, and product testing and expanded the client list to include non-profit organizations. In addition, The Voice of Your Customer became a government contractor.
In bruising times, companies use secret weapon: customer service | Cincinnati.com | The Cincinn
http://news.cincinnati.com/article/20090920/BIZ01/...
Powered by ShareThis
is honored that President Crystal Kendrick is quoted in a recent Cincinnati Enquirer article about the importance of good customer service.
Enterprising 8
http://northernmagazine.nku.edu/northern/Kendrick....
thrilled that President Crystal L. Kendrick is featured as an enterprising graduate in the NKU Alumni Magazine. Go Norse!
NMSDC Recognizes Top Regional Minority Suppliers
http://www.earthtimes.org/articles/show/nmsdc-reco...
留言
2009/8/26 20:47
Performing LIVE.
Saturday, August 29th
@ Play by Play Cafe
2009/6/16 21:45
Welcome to ATOP!
Always JC
2009/2/25 07:08
COME JOIN US FOR AN EXCLUSIVE EVENING OF LUXURY... PROCEEDS BENEFIT "KAMP KENYON" & THE ALDO SMITH FOUNDATION!!! THE YOUTH OF CINCINNATI IS OUR FUTURE! ALL CONTRIBUTIONS ARE TAX DEDUCTIBLE!
2009/1/2 00:55
MyHotComments Happy New Year 2009.
2008/12/22 16:18
MyHotComments WISHING YOU A BLESSED HOLIDAY.HAVE SOME FUN.
2008/12/8 21:56