India's
one and only end to end CISCO based IP network
Client Testimonials About Vcare :
I have worked
from 3 different Serviced Offices over 5 years and Vcare Call
center is by far the best. They provide excellent service
not only to my company but also to my customers. We have always
had positive feedback from our many clients across USA (Alabama,
Mississippi, Kentucky, kanakas, Oklahoma, Texas..) The Vcare Call Center
staffs are dedicated to providing us with the requirements
we need to run our business efficiently and effectively. With
this in mind we expanded to two offices late last year. Thanks
for your ongoing support to our organization and their staff.
By: Telecom industry client of Vcare
As clients, I have found Vcare
Call Centre very professional; in both the presentation of
their offices & in the manner they meet and greet my clients.
Vcare provide an enjoyable atmosphere and a great working
environment. Functions are well catered for, with great interaction
with clients. We dealt with Vcare Call center on an exclusive
basis and had a very affirmative experience. They are organized,
dedicated and effective - and they produce results at time.
By: Catalog industry client of Vcare
Management Speaks:
We found Cisco's
IP-based offering superior than the traditional Time Division
Multiplexing (TDM based offering). We started using Cisco's
Voice over IP Solution for about 2 years. We moved from a
leased facility to our own facility and found that the voice
quality of the Cisco's IPCC was far superior to any of its
competitors We had to have a cost effective solution, which
would meet the ever-changing process requirements and co-ordination
that is faced by SMB segment-based clients.
By: Sandip Mehra – CEO
Eyes On Future:
We
found Cisco's IP-based offering superior than the traditional
Time Division Multiplexing (TDM based offering). We started
using Cisco's Voice over IP Solution for about 2 years. We
moved from a leased facility to our own facility and found
that the voice quality of the Cisco's IPCC was far superior
to any of its competitors We had to have a cost effective
solution, which would meet the ever-changing process requirements
and co-ordination that is faced by SMB segment-based clients.
News At Vcare:
Call
Centers India is leading customer services & solutions
provider in India, various customers across the globe. Please
visit us at Seattle USA or Noida, India Call
centers India is a CISCO powered company. CISCO has faith
in value proposition that Call centers India has to offer
its clients.
Call centers India has implemented Border Gateway
Protocol: Call centers India has implemented Border Gateway
Protocol (BGP). If any of Call centers India's IP links
were to fluctuate your call would get rerouted automatically
via another IP route, Now this means no call disconnects and
happy customers.
Telecom companies are Vcare call centers India's
clients: Call centers India offers services to 3 leading telecom
companies; covering service areas of Americas and Asia. The
services provided include customer service and sales activities.
People wonder why the call center guys r paid so much!!! For just being on the phone. Take a look:
Teck support: “I need to right-click on the open desktop”
Customer:- “Ok.”
Tech support: “Ok. Did you get a pop-up menu?”
Customer: “No”
Tech support:> “Ok. Right click again. Do you see pop-up menu?”
Customer: “No”
Tech support: “Ok”, sir. Can you tell me what you have done up until this point?
Customer: “Sure, you told me to write ‘Click’ and I worte ‘Click’
Customer: “I recived the software update you sent, but I am still getting the sam! Error message.”
Tech support: “Did you install the update?”
Customer: “No. Oh, am I supposed to install it to get it to work?”
Career with Vcare: ______________
At Vcare, we don't offer you a job!!, We offer career:-
• Vcare Call Center is a stable and secure employer.
• It offers a career plan and strongly believes in internal promotion for its employees.
• The company invests heavily in training, both external and internal training.
• Vcare Call Center is on a fast track growth plan and opportunities to grow are immense
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